PROBLEM 22 марта 2023 г.

Hello. My name is Ramela Davidian On March 13 at 19:10 I had a flight on the Krakow-Kiev bus from the Vital Euro Trans company, I have never had such a terrible trip. I am writing to you because I bought tickets through omio and I can't find the carrier company's website to complain. My ticket stated that I was arriving in Kiev at 10:40 a.m., and the flight was direct. As a result, I and other people are transferred to another bus in the city of Lviv (Ukraine), and before that we wait for this bus for 1 hour and 30 minutes. We were transferred to another bus, and in the new bus we waited 4 hours and did not go. As a result, I arrived in Kiev instead of 16 hours after 21 or 22 hours, it's just terrible, many people did not have time for their trains, no one explained anything to us and did not apologize to us